Master the OMS Personal Narratives: A Guide

If you want to become a Foreign Service Office Management Specialist (OMS), writing your personal narratives is one of the most important parts of the application submission process. You need to spend quality time writing these mini-essays to make sure the Board of Examiners (BEX) have a complete picture of your skills. 

If you’re just starting, I recommend checking out this article on how to become an OMS first. However, if you’ve got that down, then continue reading. 

In this article, we will dive into the personal narrative prompts, suggestions on how to write them, tips to help you succeed, and my top recommendation for leveling up your writing overall. 

The OMS Personal Narrative Prompts

Personal narratives

Candidates must write six responses to prompts on leadership, interpersonal, communication, management, and intellectual skills; and substantive knowledge. Each narrative will contain no more than 2,000 characters (including spaces).

The prompts for each narrative follow:

Substantive Knowledge

Describe your skills, knowledge, and experience in managing office policies and procedures, such as developing and implementing project proposals, budgets, or knowledge management procedures.

Intellectual Skills

Describe an example of how you used your proficiency in computer technology and programs, such as those in the Microsoft Office Suite or similar programs, to collect, interpret, and/or analyze data. Comment on the technology you used and how your skill with the program helped to solve a problem.

Interpersonal Skills

Describe a situation where you used your interpersonal skills to resolve a conflict or provide effective customer service.

Communication skills

Describe an example of how you used your proficiency in oral or written communication, including foreign language skills if appropriate, to further an aim or achieve a goal.

Management Skills

Describe a situation where you had to plan, organize, and prioritize your own work, particularly where you had to handle several different tasks with close deadlines and it was important to maintain a high standard of performance. Comment on how you set priorities and allocated time, and indicate any resources you used to help prioritize tasks.

Leadership Skills

Describe a situation where you took initiative to resolve a problem or proposed an innovative solution. Indicate who was affected by the problem and in what way, and the nature of the difficulties faced.

Statement of Interest

In addition to the personal narratives, OMS candidates must also submit a Statement of Interest. The Statement of Interest discusses your:

  • Motivation for joining the Foreign Service;
  • Relevant work experience, including any unique strengths not described elsewhere such as special skills (e.g. computer), current licenses, certifications, honors, awards, special accomplishments, and/or training (with date completed) relating to this position; and
  • Experience living or working in a multicultural environment, overseas or in the United States.

How to write your OMS personal narratives

The basics of writing your narratives are straightforward. It’s putting it all together in a concise and well-written manner that is challenging for many. To assist you in your writing, I recommend utilizing the STAR-L framework. 

The reason for the “L” is so that you can showcase your learning experience and how it will contribute to success in the OMS role.

The STAR-L framework 

The STAR-L framework is a powerful method for structuring and presenting your experiences. It ensures that your stories are clear, concise, compelling, and demonstrate the required skills effectively, which is key when you only have 2,000 characters. 

The framework consists of five components: 

  • Situation: set the scene by describing the context or background of your story.
  • Task: outline the specific challenge or problem you faced. This highlights the purpose and goal of your story, providing a clear objective to follow.
  • Action: explain your steps or your decisions to address the task. This demonstrates your approach and skills in dealing with the situation.
  • Result: share your actions’ outcome, emphasizing the impact and positive change you made. This provides tangible evidence of your accomplishments.
  • Learning: reflect on your experience, sharing the lessons learned, how they have shaped your personal or professional growth, and how these lessons connect to the role.

Implementing the STAR-L framework

To effectively implement the STAR-L framework in your writing, brainstorm experiences that showcase your abilities or demonstrate personal growth. Identify the critical components of each story (Situation, Task, Action, Result, and Learning) and organize your thoughts accordingly.

From there, draft your story and edit your writing mercilessly. Ask for feedback from others. Do not use three words when you can use one. 

Tips to help you write your OMS personal narratives

What follows are just a few tips to help you write your narratives (in no order):

  • Answer the question. If you are asked to write about an initiative you took on, then don’t write about an initiative your boss completed. 
  • Don’t just note what you did, but also how you did it, why it mattered, and what effect it had.
  • You don’t need a story about running into a fire or brokering world peace. You need a story that answers the prompt. 
  • Do not embellish, but do make sure to highlight your accomplishments.
  • Review and leverage the 12 dimensions and precepts in your writing.
  • Get feedback, edit mercilessly (yes, I am repeating this point), condense your language, and repeat.
  • Focus on stories that demonstrate the required skills. Look for experiences that showcase your adaptability, ability to work in diverse environments, and personal growth. 
  • Use formal language, a professional tone, and the active voice.

My recommended resource to help you write your OMS personal narratives

If you would like additional support to help you write your narratives, advanced tips, and a community of peers helping each other craft their essays, consider joining FSO Compass.

FSO Compass is a fantastic resource for helping you write your narratives, practice for the OMST, assemble your application, and go through the process with a community, not solo. In addition, FSO Compass runs the PN Challenge to help you focus and write your narratives and application within 30 days with accountability, review and feedback, and mentoring. 

Thanks for reading! Want to receive guidance on joining the Foreign Service, including recommended preparation resources? Join a community of people interested in the FS and going through the application process. Enter your email now and join us.

Scroll to Top
Daily, actionable advice

Subscribe for guidance

You will also receive updates when new posts are published on pFS.